Andreas MichalskiFounder & CEO, CI-Hub
Andy MarchPlatform Specialist, Okta
Jonathan CalverCEO, StrategyMix
Koz GeorgiouHead of Business IT Services, IQEQ
Virtual Panel Session: Customer Identity and Access Management (GMT)
New digital consumers work remotely. Their online habits have shifted – permanently. They use multiple devices, interchangeably, and they demand digital experiences to be hassle-free and secure or they will quickly bail. Studies show that one in three consumers say they will walk away from a brand they love after just one bad experience.
In this panel session, we examine how companies can adopt Customer Identity and Access Management solutions to improve the digital experience of their customers, in a way that is future-proof, scalable and secure.
Submit your questions to the panel
By attending this event, you will be able to submit your questions to our panel of experts, either at the time of registration or via the Q&A facility.
Good examples of the kind of questions, we might expect to answer include:
> Can traditional Employee-based IAM solutions be repurposed for Customer-focused IAM solutions? If not, why not?
> How do you design a seamless registration, authentication and login experience that is frictionless across all channels and devices?
> How can you combine customer identity data with business data to create new revenue opportunities?
> How do we tread the fine line between monitoring our customers to provide them with optimal service and a better buying experience without also being seen as spying on our customers at the expense of their privacy?
> What is the typical maturity model for the adoption of CIAM within a business?
Unavailable on the day? Register for the video highlights
This panel session will be recorded and the resulting output will be converted into a series of “Video Highlights”, where one video will cover one question. All registered delegates will receive an email notification with links to the videos as soon as they are produced. However, if you are unable to attend on the day, you can register now for just the video highlights.
To view an ever-growing library of peer-reviewed videos, across a diverse range of cyber and IT related topics, go to: www.strategymix.com/videos.